Put order on-hold
You can put an order on-hold to sort out price differences, check delivery-date with your supplier or any other thing that takes some time.
- Go to the your order detail screen with the actual purchase order details;
- Enter your Sales Order Number;
- Enter the reason;
- Press Save changes.
Result
Order status shows = Line is on-hold
Put order line on-hold
Instead of putting the whole order on-hold, you can also put one order line on-hold and confirm the other order lines.
- Go to the your order detail screen with the actual purchase order details;
- Select the order line ;
- Press on-hold line;
- Enter the reason;
- Press Save changes.
Result
Order status shows = Order line is on-hold
Release order after on-hold
After putting the order on-hold, you have to release the order to perform the required changes or confirmation.
- Go to the your order detail screen with the actual purchase order details;
- Go to the order with the on-hold status ;
- Press Release order;
- Apply the changes to the order or save directly without changes;
- Press Save changes.
Result
Order status shows = Line confirmed without changes
Or
Order status shows = Line is confirmed with changes