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18/01/2024 09:37 CET

The software provider we use for our servicedesk - Jira - is currently experiencing an outage.

You may not be able to access active support calls or make new ones.

Please find more information here - https://jira-service-management.status.atlassian.com/

MAINTENANCE NOTIFICATION

IN SHORT

To comply with our ISO27001 certification standards we patch our systems regularly.


Dear customer,

As we are striving to keep our systems as safe as possible we have to patch our systems.

We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.

To be as informative as possible we've planned this for the whole year:


DayDateTime
Monday

18-dec-2023 

18:30-23:00
Monday

15-jan-2024

18:30-23:00
Monday

19-feb-2024 

18:30-23:00
Monday

18-mrt-2024 

18:30-23:00
Monday

15-apr-2024 

18:30-23:00
Monday

20-mei-2024 

18:30-23:00
Monday

17-jun-2024 

18:30-23:00
Monday

15-jul-2024 

18:30-23:00
Monday

19-aug-2024

18:30-23:00
Monday

16-sep-2024

18:30-23:00
Monday

21-oct-2024

18:30-23:00
Monday

18-nov-2024

18:30-23:00
Monday

16-dec-2024

18:30-23:00


Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.

Onetrail Support
+31 30 697 32 85
Servicedesk

Kind regards,

The Onetrail team

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