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Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you

CET.

We appreciate your understanding and cooperation.

Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team

Info

MAINTENANCE NOTIFICATION

IN SHORT

To

comply with our ISO27001 certification standards we patch our systems regularly.

ensure our platform remains secure and up to date, we perform regular system restarts every Monday evening.

Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET.

Dear customer,

As we are striving to keep our systems as safe as possible we have to patch our systems.

We planned this

In addition, on

every third Monday of the month

: our

, we carry out system patching.

During this maintenance window, the platform will be

down

unavailable between 18

.

:30 and 23:00

.

To be as informative as possible we've planned this for the whole year 2024:

DayDateTime
Monday21-Oct-2418:30-23:00
Monday18-Nov-2418:30-23:00
Monday16-Dec-2418:30-23:00
Monday20-Jan-2518:30-23:00
Monday17-Feb-2518:30-23:00
Monday17-Mar-2518:30-23:00
Monday21-Apr-2518:30-23:00