IN SHORT:
We are experiencing issues with our Onetrail platform. We are investigating the cause with the highest priority.
Dear customer,
We are working on resolving the issues with our Onetrail platform. You can be assured these issues have all of our attention.
Currently we are performing a full restart of our Onetrail platform.
We apologize for the inconvenience.
We will provide you with more details as quickly as possible.
IN SHORT: Reduced staff during upcoming holidays. Onetrail system restart will occur on December 26th and January 2nd – TUESDAY evening instead of MONDAY evening.
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